The primary purpose is to assist Property Repair Solutions customers with inquiries regarding their concerns or the work being performed by program contractors, ensuring customer expectations are met or exceeded. Essential functions include dispatching jobs to contractors, making outbound sales calls, monitoring pending jobs, and handling inbound customer service calls to resolve minor issues or schedule appointments.

The primary duties involve assisting clients by providing clear information regarding available services and programs, and responding to customer inquiries to help them understand their coverage options. Additionally, the role requires staying updated on company offerings and reviewing client plans to suggest more efficient and cost-effective solutions.

The representative will assist clients by clearly explaining available products and services, addressing inquiries about coverage options, and continuously building product knowledge. They must also regularly review client plans to suggest more efficient and cost-effective solutions.

The core responsibilities are not explicitly detailed in the job description provided, which focuses primarily on company benefits and candidate requirements. The role title suggests coordination of guest services functions.