IT Support Specialist
Location
United States
Posted
4 days ago
Salary
Not specified
Seniority
Mid Level
Job Description
Role Description
We're looking for a dependable IT Support Specialist to provide technical support to employees across the organization. This role helps keep our systems running smoothly by troubleshooting hardware, software, and system-related issues while supporting day-to-day IT operations. The ideal candidate enjoys solving problems, helping people, and ensuring technology works efficiently so our teams can stay productive.
Qualifications
- Experience in IT support, helpdesk, or system administration
- Strong troubleshooting and problem-solving skills
- Experience with Microsoft products and cloud-based systems
- Excellent communication and organizational skills
- Ability to manage multiple priorities with attention to detail
Requirements
- Provide technical support for hardware, software, and network-related issues
- Troubleshoot computers, mobile devices, printers, and other equipment
- Install and configure workstations, laptops, and user accounts
- Support company systems including email, collaboration tools, and business applications
- Manage and respond to support tickets while documenting resolutions
- Assist with employee onboarding and offboarding access
- Maintain IT equipment inventory and coordinate repairs or replacements
- Support system updates, upgrades, and IT projects
Benefits
- Medical, Dental & Vision Insurance
- 401(k) with 4% company match
- PTO, Paid Holidays, and Paid Wellness Time
- Pet Insurance
- Employee Discounts
- Opportunities for professional growth and development
Job Requirements
- Experience in IT support, helpdesk, or system administration
- Strong troubleshooting and problem-solving skills
- Experience with Microsoft products and cloud-based systems
- Excellent communication and organizational skills
- Ability to manage multiple priorities with attention to detail
- Provide technical support for hardware, software, and network-related issues
- Troubleshoot computers, mobile devices, printers, and other equipment
- Install and configure workstations, laptops, and user accounts
- Support company systems including email, collaboration tools, and business applications
- Manage and respond to support tickets while documenting resolutions
- Assist with employee onboarding and offboarding access
- Maintain IT equipment inventory and coordinate repairs or replacements
- Support system updates, upgrades, and IT projects
Benefits
- Medical, Dental & Vision Insurance
- 401(k) with 4% company match
- PTO, Paid Holidays, and Paid Wellness Time
- Pet Insurance
- Employee Discounts
- Opportunities for professional growth and development
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