• Provide direct oversight and support to on-site Food Service Directors/Managers across the region • Ensure adherence to company standards, policies, and procedures related to food quality, safety, sanitation, and service • Monitor operational performance, identify areas for improvement, and implement effective solutions • Conduct regular site visits to assess operations, build relationships, and provide coaching and guidance to on-site teams • Ensure compliance with all relevant regulatory requirements and client contractual obligations • Oversee the implementation of new programs and initiatives within the region • Manage the financial performance of each location within the region, including budget development, monitoring, and variance analysis • Work with on-site teams to achieve financial targets related to revenue, cost control, and profitability • Analyze financial reports and develop action plans to address any financial challenges • Build and maintain strong, positive relationships with key client stakeholders within the region • Serve as a point of escalation for client concerns and ensure timely and effective resolution • Proactively identify opportunities to enhance client satisfaction and strengthen partnerships • Recruit, train, mentor, and develop Food Service Directors/Managers within the region • Foster a positive and collaborative work environment that promotes teamwork, engagement, and accountability