Customer Sales & Service Representative - Dispatcher
Location
Alabama
Posted
2 days ago
Salary
$31K - $60K / year
Seniority
Senior
High SchoolEnglish
Job Description
• Answer inbound calls and convert inquiries into scheduled appointments
• Make outbound calls to existing customers and members to get them taken care of
• Dispatch and coordinate service appointments
• Use ServiceTitan daily to manage scheduling and customer communication
• Work closely with technicians and leadership to deliver a 5-star experience
Job Requirements
- Experience using ServiceTitan (required)
- Strong phone communication skills
- Ability to multitask and stay organized
- A coachable attitude and desire to improve
- Confidence guiding customers — not just taking orders
- Google Workspace experience is a plus.
Benefits
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
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