Certified Oncology Data Specialists abstract medical data from the EMR, coding it to comply with standards set by the American College of Surgeons and the NC Central Cancer Registry, covering diagnosis, treatment, and outcomes. They must maintain a thorough understanding of medical processes and actively participate in continuing education to apply complex coding guidelines effectively.

The Patient Account Specialist handles all inbound phone calls, researches customer issues, collects necessary information and payments, and responds to inquiries via fax, email, and calls. Key duties involve accurately updating patient accounts, providing high-level customer service, managing collections of unpaid balances, and analyzing insurance claims and Explanation of Benefits (EOBs).

The role involves providing administrative and clinical support to mobile geriatric medical providers, focusing on care coordination, chronic care management (CCM), and managing patient panels for Medicare patients. Key duties include supporting care plans, documentation, medication reconciliation, and ensuring timely follow-up for the assigned provider.

The role involves providing administrative and clinical support to mobile geriatric medical providers, focusing on care coordination, chronic care management (CCM) activities, and managing patient panels for Medicare patients. Key duties include communicating with families, supporting documentation within EMR systems, and monitoring labs and referrals to reduce gaps in care.