RingCentral

A leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions.

Telecom Product Manager, AI

Product ManagerProduct ManagerFull TimeRemoteTeam 5,001-10,000Since 1999H1B SponsorCompany SiteLinkedIn

Location

California

Posted

58 days ago

Salary

$111.7K - $159.5K / year

Bachelor Degree4 yrs expEnglishCloud

Job Description

• Own and evolve major portions of the product roadmap and milestones, aligned with company strategy and customer needs. • Translate high-level strategy and customer and business asks into clear product requirements, milestones, and success metrics. • Balance short-term execution (features, fixes, enablement) with long-term differentiation. • Write high-quality PRDs, user stories, and acceptance criteria. • Prioritize backlog using customer impact, revenue, and risk. • Work closely with engineering through design, development, testing, and launch. • Drive cross-functional launch readiness (sales enablement, support, docs).

Job Requirements

  • 4-6+ years of product management experience, with a deep telecom/UCC/AI background.
  • Proven experience delivering products in Cloud telephony, UCaaS, CCaaS, or network-based services
  • Hands-on experience with AI-powered products, ideally customer-facing (chatbots, voice AI, assistants).
  • Strong understanding of: SIP/PSTN basics, call routing, IVR/receptionist flows
  • SaaS product lifecycle, PLG motions, enterprise requirements
  • Excellent written and verbal communication skills.
  • Ability to operate in ambiguous, fast-moving environments.
  • Nice to Have Experience with AI/ML technologies such as NLU, RAG, speech-to-text, agentic systems.
  • Experience working with regulated industries (finance, healthcare).
  • Prior experience at a telecom, UCaaS, or large-scale SaaS platform company.

Benefits

  • Comprehensive medical, dental, vision, disability, life insurance
  • Health Savings Account (HSA), Flexible Spending Account (FSA) and Commuter benefits
  • Voluntary supplemental health coverage and life insurance
  • 401K match and ESPP
  • Paid time off and paid sick leave
  • Paid parental and pregnancy leave
  • Family-forming benefits (IVF, Preservation, Adoption etc.)
  • Emergency backup care (Child/Adult/Pets)
  • Employee Assistance Program (EAP) with counseling sessions available 24/7
  • Free legal services that provide legal advice, document creation and estate planning
  • Employee bonus referral program
  • Student loan refinancing assistance
  • Employee 1:1 coaching, perks and discounts program

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