Role Description

The Foreign Trade Zone (FTZ) Document Control Specialist ensures all documentation is complete, accurate, and compliant with U.S. Customs and Border Protection (CBP) requirements. This role focuses on validating, auditing, and maintaining audit-ready records for commercial invoices, bills of lading, packing lists, and other critical import and export documentation. Accuracy, regulatory compliance, and timely processing are key to supporting seamless import operations.

This role directly supports regulatory compliance, minimizes risk, and ensures seamless import operations. Opportunity to develop expertise in trade compliance, customs regulations, and import operations.

What You’ll Do

• Review, validate, and audit import documents, including commercial invoices, packing lists, house and master bills of lading, and related shipping documentation
• Identify and correct discrepancies or errors in pre-advise information before submission to CBP
• Ensure 100% accuracy in documentation submission and maintain audit-ready records at all times
• Verify invoice valuations, HS codes, and shipping data for compliance and accuracy
• Maintain comprehensive electronic and paper records to meet regulatory and company standards
• Support document control workflows, including distribution, storage, reproduction, and database maintenance
• Identify audit issues, recommend corrective actions, and support continuous process improvement
• Generate pre-advise data files and ensure timely reporting to relevant stakeholders
• Collaborate with cross-functional teams (import operations, compliance, and finance) to resolve discrepancies proactively, ensure accurate documentation, and meet tight deadlines in a fast-paced import environment
• Perform administrative and special projects related to import document management
• Exceptional attention to detail, with strong analytical and critical thinking skills
• Strong organizational skills with the ability to prioritize and meet deadlines
• Effective verbal, written, and interpersonal communication skills
• Positive attitude, team-oriented, and adaptable to changing regulations and processes

How You’ll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

Qualifications

• Minimum 3 years of relevant experience in import documentation, trade compliance, or document control; FTZ experience is a plus
• Strong understanding of U.S. import documentation requirements and CBP compliance
• Proficiency in Microsoft Excel (including pivot tables and data validation) and Word
• Ability to occasionally travel domestically as required
• Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide sponsorship

Preferred Qualifications

• Experience with electronic document management systems (EDMS) or ERP platforms preferred
• Typing proficiency: 60+ words per minute; numeric keypad speed of ~120 keystrokes per minute

Benefits

• Competitive total compensation, including bonus earning potential
• Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance
• Generous paid time off and holidays
• Company matched 401(k) retirement savings plan
• Potential for flexible work arrangements
• Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support
• Family care benefits, including back-up child/elder care
• Employee wellness platform
• Employee recognition programs
• Paid time off for volunteering in your community
• Corporate matching for charitable donations most important to you
• Make an impact in our communities through company sponsored pro bono work
• Professional development and certification programs
• Free in-office snacks and drinks
• Free smartphone and cellular plan (if applicable)
• FTI Perks & Discounts at retailers and businesses
• Upscale offices close to public transportation