Chief Automation & Information Officer
Location
Oregon
Posted
1 day ago
Salary
Not specified
Seniority
Lead
Job Description
Role Description
Chief Automation & Information Officer (CAIO) to lead our transition from a traditional BPO to an AI-augmented "Automation Engine."
- Move toward an "Augmentation" model—using GenAI, RPA, and IDP to automate repetitive tasks while our talent handles high-value decisions.
- Infrastructure: Global oversight of IT and security (SOC2, GDPR, HIPAA) across PH, Belize, and beyond.
- Strategic Growth: Productizing our BPO services and acting as the technical face for high-level client solutioning.
Qualifications
- 10+ years of executive tech leadership with deep BPO domain expertise.
- Hands-on mastery of enterprise automation (UiPath, LLMs, GenAI) with a minimum of 5 years experience.
- A builder with an "Extreme Ownership" mindset who thrives in high-growth, remote environments.
- Experience in a BPO start-up environment.
Requirements
- NO equipment provided.
Job Requirements
- 10+ years of executive tech leadership with deep BPO domain expertise.
- Hands-on mastery of enterprise automation (UiPath, LLMs, GenAI) with a minimum of 5 years experience.
- A builder with an "Extreme Ownership" mindset who thrives in high-growth, remote environments.
- Experience in a BPO start-up environment.
- NO equipment provided.
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