Role Description

The Senior Construction Account Specialist provides Risk Engineering services for all assigned construction accounts, assuring that best in class services are targeted to this customer group. This will be a remote position supporting our West U.S. clients.

At the tactical level, the Senior Construction Account Specialist will:

• Provide and implement service planning and direct initiatives to assure the delivery of exceptional construction specific Risk Engineering services.
• Complete daily work assignments on construction Survey and Service accounts, including preparation of reports for underwriters that clearly outline exposures, controls, deficiencies, and required corrective action.
• Meet the service needs of complex accounts and provide service/coordination of multi-location Service accounts.
• Develop construction focused service plans and provide consultative services to construction clients.
• Travel for client site surveys and/or agency meetings/presentations (estimate 20%-40%).

Qualifications

• Eight plus years of relevant construction safety management or construction risk engineering expertise.
• A BA/BS degree in Occupational Safety and Health or related field preferred.
• Certified Safety Professional (CSP), Certified Industrial Hygienist (CIH), Associate in Risk Management (ARM), Construction Risk and Insurance Specialist (CRIS), or Construction Health and Safety Specialist (CHST) is preferred.
• Ability to work at an advanced skill level when providing Risk Improvement services to construction clients.
• Thorough knowledge of the OSHA 1926 standards, along with the construction industry and various construction processes including safety and risk management techniques utilized on large construction projects.
• Analytical skills to formulate a strategic risk management service plan.
• Analyze claim and incident trends for opportunities for improvement.
• Ability to assess a construction company’s internal safety culture and safety policies & procedures and develop a service plan to address any gaps.
• Ability to make real time jobsite observations related to exposures and controls.
• Knowledge and comfort level with advancing technologies in the construction field.
• Ability to relate and effectively communicate with construction field workers as well as executive management.
• Demonstrate strong communication and collaboration with partners.
• Technical research and writing skills; developing and writing professional business letters, reports, and communication.
• Strong computer and electronic communication skills, to include internal reporting software, databases, and Microsoft Office.
• Excellent presentation and facilitation skills.

Requirements

• Handle all construction work assignments for all lines of business including working with large multi-location accounts.
• Evaluate insured exposures (losses/loss analysis) and controls and provide underwriters and agents with direction to improve account conditions and reduce financial exposure.
• Work to understand the insured’s business, uncover additional exposures to loss and new service opportunities.
• Complete detailed service plans; provide consultative recommendations in business letters; provide safety training to address losses.
• Communicate the status of service plans in the context of what The Hartford has to offer that would affect the insured’s insurance program coverage.
• Direct and manage the services of multi-location accounts through the development and monitoring of Risk Engineering Service Instructions.
• Apply analytical and communication skills and the knowledge of construction operations to uncover the business needs of the insured and converse with the insured using a business consultative approach.
• Make recommendations that will assist the insured’s management to correct and prevent the potential for future financial loss.
• Create and deliver presentations to our insured account, agents, and brokers to provide direction for improved operations and reduce potential financial loss.

Benefits

• The base pay range for this role is $124,640 - $186,960.
• Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.