AI-powered restaurant management system that predicts sales, plans labour & optimises inventory for consistent profits.
Customer Happiness Manager
Location
New York
Posted
1 day ago
Salary
$70K - $87K / year
Seniority
Senior
Job Description
Job Requirements
- At least 5 years of experience in customer support or marketing.
- Empathetic problem solver with excellent written and verbal communication skills.
- Skilled at building long-term relationships and proactive in improving processes.
- Purposeful and driven, passionate about achieving results and making an impact.
- Positive attitude, solution-oriented mindset, and accountability in commitments.
- Open to feedback, continuously learning, and a team player who values empathy and compassion.
- Extensive experience in the NYC parenting or education market is a plus.
Benefits
- Health, Dental, and Vision Benefits
- 401K Plan Eligibility: Available for staff who have worked at NORY for 12+ months
- PTO Program
- Paid Holidays
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