• Develops a technical account plan and supports execution on the agreed upon strategies/tactics for closing business • Uses Cintoo company standard sales methodologies to ensure technical closure and alignment with sales strategies • Performs in-depth assessments of customer processes to investigate, uncover and understand customer’s business issues • Utilizes knowledge of business trends, technology, and industry to identify areas of opportunity for customer process improvement • Facilitates in discovery workshops of varying sizes to help uncover business issues/drivers/initiatives, and uses this information to connect Cintoo solutions to business outcome value • Leverages Cintoo solutions together with other resources to develop innovative solutions that satisfy technical, fiscal and schedule constraints within the customer’s business • Provides customer solutions based on the understanding of their needs • Captures metrics for quantifying and justifying the customer’s return on investment (ROI) to support business closure • Develops, delivers and demonstrates proposed solutions & product overviews and relates them to the customer’s business issues • Understands, positions and sells Cintoo’s unique business value in competitive sales situations • Develops a required level of knowledge of customers' business processes, workflows, and technical requirements to build "trusted advisor" relationships with customers • Maintains a comprehensive knowledge of the business processes, technology trends, and workflows, within their domain of expertise to provide insight and guidance required to position the value of Cintoo • Develops and maintains trusted working relationships with sales teams and adjacent business resources (sales management, marketing, product development, support) • Oversees and guides these resources within outlined account objectives to ensure customer satisfaction and business closure • Collaborates with others to support customer needs outside their domain of expertise, and to employ cross-selling tactics • Provides in-situation coaching and mentoring for Channel Partners on technical sales initiatives and execution • Shares best practices, competitive information, innovation, and thought leadership within the sales organization, product divisions, Channel Partners and technical sales organizations locally and globally • Influences product development and product direction through customer feedback and identified business opportunities • Provides answers and shares knowledge on technical product and integration information pertaining to Cintoo or competitor products • Supports internal sales & technical sales enablement through creation or localization of digital assets and content • Participates in their industry’s community through discussion groups and online/social mediums • Acts as an evangelist for Cintoo’s solutions • Maintains and promotes the value of their industry expertise to Cintoo sales, Channel Partners, and customers • Is involved in marketing webinars, industry newsletters, blog and social media channels, and customer success stories • Participates in company sponsored events and tradeshows to promote Cintoo’s solutions within target markets