NeoWork is an operations and animation agency that fully embraces the new method of work. We are reimagining the BPO industry with a remote-first culture and an à la carte menu of services to fit your unique needs. NeoWork specializes in working with early-stage startups to quickly define and build out operations processes to help our clients scale quickly.
Vice President of Artificial Intelligence (AI)
Location
United States + 1 moreAll locations: United States, Colombia
Posted
1 day ago
Salary
$3 - $2.0K
Seniority
Lead
Job Description
NeoWork is a global staffing and outsourcing company redefining how remote work is done. We partner with clients worldwide to build distributed teams that are not just efficient but also human-centered. With teammates across the Philippines, Colombia, and the United States, we are growing fast and embedding AI at the core of everything we do.
We believe AI is not just a tool, it’s part of our cultural DNA. We’re looking for a visionary Vice President of AI who can lead NeoWork’s transformation into an AI-driven organization that empowers people, enhances client value, and creates a long-term competitive advantage.
The VP of AI will be responsible for shaping and executing NeoWork’s global AI strategy. This includes driving company-wide adoption, developing proprietary workflows, building internal AI capabilities, and transforming how we deliver value to clients. The role requires both strategic foresight and practical execution, someone equally comfortable in the boardroom and the sandbox.
IMPORTANT NOTE: This is a remote position with occasional on-site meetings, so we're looking for someone based in Medellin, Colombia.
Key Responsibilities1. Establish AI as Cultural DNA
- Lead company-wide AI adoption and literacy initiatives across all departments.
- Develop and launch a 3-tier AI capability program for operations, measuring real-world application.
- Build a peer-driven innovation ecosystem, including monthly AI competitions and hackathons.
- Create frameworks and policies for ethical and responsible AI use.
2. Transform Client Value Delivery
- Integrate AI automations into existing client operations to reduce costs and improve efficiency.
- Partner with the Operations and Product teams to launch AI-enhanced service tiers and client demos.
- Identify measurable ROI through documented cost savings, faster delivery, and higher retention.
- Build data-driven case studies that position NeoWork as an AI innovation leader.
3. Build a Sustainable Competitive Moat
- Design proprietary AI workflows that evolve into scalable 2026 service offerings.
- Embed AI competencies into hiring, promotion, and performance review frameworks.
- Establish strategic partnerships with AI platforms, research labs, or universities in Colombia and beyond.
- Drive public thought leadership through whitepapers, conference talks, and industry collaborations.
Within 12 months, the VP of AI will have:
- Achieved 75% company-wide daily AI tool usage.
- Launched AI automations across at least 10 client accounts.
- Reduced project delivery time by 40% while maintaining 95%+ quality scores.
- Built 3 proprietary AI workflows as standard offerings.
- Positioned NeoWork as a recognized AI leader through case studies and partnerships.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Data Science, or a related field (MBA or PhD a plus).
- 10+ years of experience in AI, machine learning, or data strategy, including at least 5 years in leadership.
- Proven track record in implementing AI transformation programs across business functions.
- Strong understanding of automation tools, data pipelines, and applied AI frameworks.
- Ability to translate technical possibilities into business impact and client value.
- Experience in people-centric or outsourcing environments is a strong advantage.
- Excellent communication in English; Spanish proficiency is a plus.
Benefits
- Opportunity to build a global AI transformation from the ground up.
- Work with an executive team that values experimentation, mental health, and balanced leadership.
- Access to cutting-edge tools and a collaborative cross-country team culture.
- Competitive salary, annual performance incentives, and growth opportunities.
Related Guides
Related Categories
Related Job Pages
More Artificial Intelligence Jobs
AI Champion Intern
AAAProud to serve our 62+ million members, help travelers see the world and drive real change to improve road safety.
AI Champion Network Intern supporting the People & Experience Strategy team at AAA
The AI Solution Architect focuses on designing AI Experience architectures, leading technical sessions, and delivering proofs of concept to streamline customer journeys.
Digital Champions AI and Automation Coach
Primary GoalDisability Confident: Primary Goal is committed to being a Disability Confident Employer, and as such will make reasonable adjustments required for interview. Please discuss any requirements which you may have with the Recruitment team. Please note that all successful applicants will be subject to an Enhanced DBS check and relevant suitability checks prior to being appointed in line with our Safer Recruitment & Selection policy.
Do you have experience of working within the education sector as someone who has supported teachers, leaders or Ops staff to learn digital skills and AI as part of their digital transformation? Primary Goal have an exciting opportunity for an experienced and self-motivated Digita...
Under the general supervision of the EL Secondary Summer School Coordinator, the teacher provides an instructional program consistent with the goals and objectives of the School Division as we strive toward student-centered learning. The teacher implements an engaging, effective,...


