Clinical Engineering Area Service Leader

Software EngineerSoftware EngineerFull TimeRemoteTeam 10,001+Since 1892H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

33 days ago

Salary

Not specified

Associate Degree4 yrs expEnglish

Job Description

• Provides onsite leadership, technical oversight, and operational management for clinical engineering services. • Acts as the single point of contact for assigned customer accounts. • Builds and maintains strong customer relationships through ongoing communication. • Ensures service delivery meets contractual commitments, performance metrics, and Service Excellence standards. • Participates in on-call rotation and manages service escalations as required. • Leads, coaches, and develops a clinical engineering team. • Tracks, analyzes, and supports financial and operational performance metrics.

Job Requirements

  • Associate’s or Bachelor’s degree in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, or related field and 4+ years of medical equipment service experience; or
  • Equivalent military technical education with 4+ years of medical equipment service experience; or
  • High School Diploma/GED with 6+ years of medical equipment service experience.
  • Demonstrated experience in customer-facing service environments.
  • Strong communication skills with the ability to translate technical information for non-technical audiences.
  • Proficiency with electronic documentation systems and Microsoft Office tools.
  • Ability to analyze service metrics and operational reports.
  • Valid driver’s license and willingness to travel as required.
  • Legal authorization to work in the U.S.

Benefits

  • Relocation Assistance Provided: Yes
  • Health insurance
  • Professional development
  • Challenging careers

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