Role Description

As a Sales Engineer (SE) at Samsara, you’d be part of a diverse group of technically-minded folks working together to bring our unique connected operations technology to customers. Our daily customer engagements include conversations around:

• Logistics/supply chain management
• Fleet maintenance strategies
• Global asset management
• Machine control systems/diagnostics
• System integration
• Regulatory compliance

A successful SE at Samsara will develop a thorough understanding of:

• IoT hardware and sensors
• Hands-on installation/deployment scenarios
• Carrier networks
• Cloud infrastructure
• Third-party system integrations (via our open API)

This is a remote position open to candidates residing in the Eastern Time-Zone within the US except Maryland, Massachusetts, New Jersey, New York, or Rhode Island. Relocation expenses will not be provided for this role.

Qualifications

• BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
• Preferred 1+ years experience working with customers in a pre-sales or support capacity
• Ability to explain complex technical concepts to non-technical audiences
• Basic understanding of electronics and electrical systems
• Well-versed in one of the following: cloud software, networking, automation and control systems
• Experience tinkering with hardware gadgets, sensors, or vehicles is a plus

Requirements

• Assist the Global Sales Team with their technical inquiries and tasks by monitoring and maintaining an inbound question queue
• Assist with technical trials across Samsara’s Sales Engineering team as necessary to convey the value of a Samsara solution within a prospect’s operation
• Create software scripting solutions and integrations where appropriate to assist with technical proof of concepts
• Be available for internal Q&A from Samsara account teams requesting technical assistance on behalf of their customers
• Produce and manage digital content to assist with product learning, product adoption, hardware installation, and software configuration
• Update and manage internal hardware and software lab infrastructure, both in office and remote kits
• Coordinate and participate in new product testing activities
• Gather and highlight industry-specific customer use cases for Samsara solutions by working with technical sales teams
• Coordinate cross functional communication to ensure prospect success (RFP responses, Product Feature Request management, Customer Support triaging, etc.)

Benefits

• Annual OTE Salary: $55,454 — $74,560 USD
• Above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles)
• Flexible, employee-led remote model
• Professional development stipend
• Comprehensive health and parental leave plans