Role Description

The Accounts Receivable Team Lead, in collaboration with the rest of the Revenue Cycle Department, is responsible for monitoring and managing accounts receivable and billing activities for full AR inventory resolution. The Accounts Receivable Team Lead’s responsibilities include:

• Daily oversight of team members and their associated activities.
• Following up on unpaid claims and obtaining proper payer claim status.
• Billing and re-billing of claims.
• Credit balance resolution.
• Denial management.
• Claim underpayment resolution based upon payer contract terms.
• Following up on aging accounts.
• Maintaining up-to-date account information.
• Supervising day-to-day clerical activity in the accounts receivable area.
• Ensuring accurate, complete, and compliant billing and collection information.
• Providing supplemental training as needed.
• Performing the same duties as team members when needed.
• Providing Quality Assessment feedback and ensuring individual and process improvement.

This is a fully remote position.

What this role entails:

• Plans, supervises, and coordinates all activities of the accounts receivable area regarding billing and collections.
• Coordinates the workflow and ensures deadlines are met with available resources.
• Implements, enforces, and maintains established departmental policies, procedures, and objectives.
• Ensures Quality Assurance/Assessment feedback is reviewed and shared with both the team and individual team members.
• Ensures that all electronic claim submission and electronic reimbursement issues are addressed.
• Perform additional duties as assigned.

Qualifications

• Associate's degree in business administration, accounting or related field preferred with 3 years of experience in medical office, hospital, and/or ASC settings of accounts receivable oversight.
• High school diploma or equivalent required with 5 or more years of experience in healthcare accounts receivable management.
• Prior experience in a team lead or supervisory role preferred.

Benefits

• Free Health Coverage: Options for family coverage, including FREE medical, dental, and vision plans for full-time employees.
• Family Building Support: Comprehensive fertility benefits, adoption assistance, and surrogacy support.
• Paid Parental Leave: Generous maternity, paternity, and partner leave.
• Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays.
• Retirement Ready: 401(k) plan with a competitive company match and full vesting after 2 years.
• Lifestyle Spending Account: Company-funded account for expenses that boost well-being.
• Health Savings Account (HSA): Regular employer contributions if eligible.
• Rewards for Connections: Employee Referral Program for extra earnings.
• Growth Opportunities: Continuing education reimbursement and dedicated time off for professional development.
• Premium Calm Health Subscription: Free premium subscription to support mental wellness.
• Emotional & Work-Life Support: Access to emotional well-being and work-life resources through the Employee Assistance Program (EAP).
• Extra Peace of Mind: Additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance.