Role Description

The Senior Project Manager works to bring a unified project management presentation to the client, monitoring and reporting on the various implementations as they move through the requirements gathering, configuration, testing, and training phases of their respective implementations. They will set deadlines, provide feedback, and communicate with clients about the status of their project. Additionally, the successful Senior Project Manager will understand the intricacies of each project and adapt the project plan accordingly.

Responsibilities

• Responsible for delivering budgeted revenue for renewal accounts.
• Responsible for management of client relationships to ensure client satisfaction, retention, growth, and reference ability.
• Evaluate client product and feature adoption.
• Complete annual reviews for all target clients.
• Lead client standing meetings and participate in stakeholders' meetings.
• Accompany sales/Executives/managers on visits to top clients.
• Ensure Salesforce is used fully and up to date.
• Excellent written and verbal skills.
• Very organized with the ability to learn quickly, understand, and address escalated situations.
• Highly motivated, flexible, and responsive.
• Excellent time management and organizational skills, along with the ability to work well under pressure.
• Knowledge of the insurance and/or securities licensing industry.
• Ability to apply significant knowledge of industry trends and developments to improve service to our clients.
• Ability to set customers’ expectations appropriately.
• Travel up to 15%.

Qualifications

• 10+ years project management experience required; software implementation or similar experience preferred.
• Excellent project management skills and strong working knowledge of Microsoft Office products including Project, Outlook, Word, and Excel, required.
• Strong communication skills (internal and client audiences); consistent, positive attitude; professional, responsive, results-oriented, effective problem solver who seeks to understand how issues arise and prevent them from recurring; natural leader/driver.

Nice To Have

• PMP certification desired.
• Knowledge of the securities and insurance industries a plus.

Benefits

• Competitive pay and bonus.
• Remote (and hybrid if near Morrisville, NC) first organization.
• Exceptional medical, dental, and vision plans with generous employer funding for employees and dependents.
• 401(k) plan with company matching.
• Generous flexible time off.
• Company paid life insurance.
• Flexible Spending Accounts: Medical and Dependent Care.
• Leave benefits including short-term and long-term disability, paid family medical leave, and paid parental leave.
• Volunteering time off and flexible schedules.
• Professional development.
• Meaningful career growth opportunities.
• Performance bonuses.
• Great working environment with a team of fantastic people.

Pay Transparency

The compensation range for this position is $85,000 - $145,000. RegEd takes a market-based approach to pay. Your actual pay is based on your unique background, pertinent experience, work location, and qualifications. In addition to competitive base pay and bonus program participation, RegEd’s total compensation package also includes our comprehensive benefits package in addition to vacation, sick, volunteer time off, and paid parental leave.

Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, perform essential job functions, and to receive other benefits and privileges of employment. If you need an accommodation in order to interview, please let us know during any of your interactions with the RegEd Recruiting Team. This information will be treated as confidential and only used to determine appropriate accommodation for the interview process.

Equal Opportunity Policy (EEO)

At RegEd, we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, veteran status, and basis of disability or any other federal, state, or local protected class. RegEd is proud to be an Equal Opportunity Workplace.