Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.

ABOUT THE JOB

Marathon Health is transforming access to advanced primary care nationwide. We’re seeking a Sr. Director of Health Plans Partnership Success—a strategic leader with deep healthcare expertise and a proven ability to drive growth and innovation. In this role, you’ll own and optimize the day-to-day relationship within our health plan partnerships, guiding strategy and execution to deliver measurable impact. You’ll collaborate closely with internal teams and health plan leadership to shape engagement strategies, communicate outcomes, and identify and execute on opportunities for expansion.

As you deepen relationships and drive success across these partnerships, you’ll ensure that analytics, outcomes, and overall value are clearly communicated to health plan leaders. You’ll anticipate challenges, identify growth opportunities, and lead strategies for ongoing expansion. Your insights and market feedback will directly influence Marathon Health’s strategy, prioritization, and long-term growth in this emerging channel.

If you are passionate about improving healthcare, thrive in complex environments, and have the vision and drive to build scalable partnerships, this is your opportunity to make a national impact.

ESSENTIAL DUTIES & RESPONSIBILITIES

Strategic Client Leadership & Advocacy

• Serve as the senior relationship owner for a one or more health plan partnerships, acting as a trusted advisor to local market leadership, sales, and client management.
• Champion the voice of the client internally, advocating for product/service enhancements and alignment to client needs.
• Build and maintain deep, trusted partnerships with health plan teams, and broker/consultant partners.

Partnership Growth & Expansion

• Partner with the health plan teams to support competitive and strategic pursuits, including RFP responses.
• Develop and execute a short- and long-term strategic partnership plan that will ensure the partnership exceeds achievement in the near term and long term goals.
• Identify and pursue opportunities for expansion, across our existing network footprint, as well as growth via new clinic development.

Risk Mitigation & Financial Stewardship

• Proactively identify and assess risks across the partnership, including market receptivity, capacity planning, margin analysis, GTM success, and client outcomes.
• Monitor partnership KPI’s and collaborate to implement strategies to address and correct.

Operational Alignment & Delivery Excellence

• Partner with Operations, Clinical, and Marketing teams to ensure alignment on partnership experience, performance, outcomes, and engagement initiatives.
• Oversee delivery of contracted services, ensuring operational excellence and adherence to performance guarantees.
• Drive continuous improvement and process optimization.

Data-Driven Insights & Strategic Consulting

• Collaborate closely with leadership and healthcare economics to analyze healthcare utilization, clinical outcomes, and engagement data to ensure we are delivering and communicating value and actionable insights.
• Partner with the health plan teams to translate these data insights into a compelling value prop narrative at the health plan client (plan sponsor) level.
• Leverage analytics to uncover growth opportunities and inform decision-making.

Engagement Strategy & Communication

• Develop and execute partnership specific engagement plans in collaboration with our marketing team and the partners.

Leadership & Team Development

• Mentor and educate internal cross-functional teams to ensure there is a strong understanding of our partnership goals and expectations to deliver on our long-term performance.

QUALIFICATIONS

Bachelor’s degree and 8+ years of progressive experience in health plan client management, sales, business development or client development or equivalent combination of education and experience.  Prior work within a health plan or with the health plan as your prospect/client.

• Strong understanding value-based care, and this can be demonstrated across your past roles and experience. 
• Demonstrated expertise in client retention, growth strategies, and consultative account management.
• Strong financial acumen with ability to interpret margin analysis and performance metrics.
• Expert in Microsoft Office, specifically building your own models, and analyzing data, as well as building your own PowerPoint decks when needed. (Salesforce strongly preferred).
• Willingness to travel up to 20-40% as needed.

DESIRED ATTRIBUTES

• Strategic Mindset: Ability to think critically, anticipate market trends, and develop innovative solutions.
• Executive Presence: Skilled in building trust and credibility with senior stakeholders.
• You and those you’ve worked closely with would describe you as strategic and analytical with a roll-up your sleeves mentality.
• You lean heavily towards moving fast while creating structure and scalability, ensuring cross functional alignment vs. building perfection.
• You rely on data-driven decision making as often as you can but can make call without if needed.
• You thrive in developing relationships across a complicated set of roles and personalities, thinking about the interpersonal and communication styles of each; and being adept at navigating complex organizations within all of this in mind.
• Consultative Approach: Your natural approach to relationships and partnership development is grounded in being a strategic advisor and providing counsel, and valuable insights to your clients.
• Operational Excellence: Commitment to continuous improvement and process optimization.
• High Accountability: Relentless focus on client satisfaction, outcomes, and measurable value.
• Collaborative Leadership: Ability to align cross-functional teams and mentor talent effectively.

Pay Range: $160,000 - $190,000/yr

The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. This position is eligible for commission compensation.

We are accepting applications for this position until a candidate has been selected.  To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.