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Correlation One

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Teaching Assistant – Cloud Support Specialist, Cloud Support 7

Customer SupportCustomer SupportOtherRemoteSeniorTeam 51-200H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

4 days ago

Salary

Not specified

Seniority

Senior

Bachelor Degree3 yrs expEnglishAWSCloudLinux

Job Description

• Provide synchronous and asynchronous support to learners in the Cloud Support Specialist training program • Attend and engage in mandatory Pre-Program TA Onboarding • Monitor appropriate Slack channels for learner questions and answer them promptly • Check-in with learners to see if they have any questions • Facilitate breakout rooms during lecture time • Assist in keeping the session progressing during technical difficulties • Monitor Slack for questions during non-live sessions • Foster discussion in Slack channels • Review content materials to prepare for lectures • Hold Individual Office Hours via Zoom with learners • Grade learner submissions of exercises and projects within seven days • Provide feedback for program improvement • Submit weekly write-ups summarizing accomplishments and challenges

Job Requirements

  • 3-5 years of professional work experience in Cloud Support, Cloud Engineering, Software Engineering, Networking, DevOps, etc.
  • A desire to support students in expanding their careers in technical roles
  • Empathy, flexibility, patience; passion for working with diverse learners who are new to content
  • Outstanding team and people management skills; exemplary written and verbal communication skills
  • Ability and willingness to understand and use new learning and content management systems
  • Certification in AWS Cloud Practitioner
  • Preferred qualification: Prior mentorship or teaching experience at any level
  • Comp TIA Network+ and Comp TIA Linux+ certification would be a plus, but not required

Benefits

  • 100% free skills training programs
  • Supportive, human-led, group learning environments
  • Opportunity to shape the AI economy
  • Virtual delivery by industry experts

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