The Solutions Engineering Team

We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation.  Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.

The Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineering, the Senior Solutions Engineer is a trusted advisor, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What You’ll Do

As a Senior Solutions Engineer, you’ll be a strategic technical expert for a customer-facing sales team. You'll use your skills to:

• Serve as a technical advisor: Partner with the sales team to educate customers on Okta’s identity solutions and demonstrate their value.
• Solve customer challenges: Understand customer needs and provide tailored product demonstrations to show how our solutions can solve their business problems.
• Lead technical engagements: Answer product and technical questions, and plan and deliver complex Proofs of Concept (POCs) by collaborating with other Okta engineering teams.
• Drive product and knowledge growth: Share customer feedback with our product teams to influence future enhancements and contribute to the team's knowledge by sharing best practices and reusable assets.
• Stay ahead of the curve: Keep up with competitive analysis and market differentiation to better position Okta.
• Support company events: Represent Okta at marketing events, including conferences, user groups, and trade shows.

What You’ll Bring

• Experience: 8+ years of experience in pre-sales engineering and solution selling, with a strong background in Enterprise account segments.
• Technical Acumen:
• Deep understanding of identity protocols (e.g., SAML, OIDC, OAuth, FIDO, Passkeys, SCIM, LDAP).
• Working knowledge of cloud platforms like AWS, Azure/Entra, and GCP.
• Experience with REST APIs and SDKs.
• Hands-on experience in one or more of the following: front-end web development, back-end development, scripting (Bash, PowerShell), or DevOps (Docker, Kubernetes).
• Understanding of identity-related cybersecurity topics (e.g., phishing, MFA bypass attacks, privilege escalation).
• Communication & Presentation Skills: The ability to simplify complex technical concepts and deliver compelling presentations to diverse audiences, from developers to C-level executives. You should be skilled at diagramming user journeys and complex architecture.
• Strategic Mindset: Proven skills in territory management, including building pipelines and collaborating with sales counterparts.
• Travel: Ability to travel up to 25% of the time.
• Education: A Bachelor's degree in Engineering, Computer Science, or a comparable field is preferred.

Bonus Skills (Ideally, You Have)

• Hands-on knowledge of Identity Governance (IGA) or Privileged Access Management (PAM) solutions.
• Deep understanding of securing privileged accounts, including Just-in-Time (JIT) access, session recording, and secrets management.
• Practical experience with Windows Server, Active Directory, LDAP, and Federation services.
• Proficiency in CNAPP/CSPM, UNIX/Linux, database/network security, or DevOps practices.

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