• Be the functional lead for new 360Learning, Absorb, Docebo, or Schoox LMS system implementations and optimization initiatives. • Gather client’s business and technical requirements, translate those requirements to LMS system configurations, lead configuration workshops and training sessions, support client User Acceptance Testing and system deployment. • Review and update system configurations, analyze and implement updates related to new release management, consult on best practices, evaluate and optimize org structure and user account management, enhance reporting. • Provide consulting services for the implementation and optimization of the clients’ Learning Management System (LMS). • Provide clients with business process consulting in the areas of Human Capital Management, including gathering and documenting requirements, analyzing requirements and current state to propose a future state by aligning client’s requirements to LMS system functionality and workflows. • Provide clients with expert guidance on the features and usage of the products mentioned above. • Act as the lead consultant on a project and be able to implement the product for the client while being the sole consultant on the team. • Manage multiple client engagements simultaneously, ensuring deadlines, priorities, and deliverables are clearly organized and consistently met. • Execute system configurations and unit testing. • Lead and conduct virtual or in-person workshops on configuration and other functional and technical topics for the LMS. • Provide clients with product training, demonstrations, and walkthroughs. • Analyze client’s configuration designs and make recommendations for improvements. • Assist the client with user acceptance testing and go-live support. • Identify risks and work with the project team to define and execute mitigation measures. • Communicate proactively and professionally with clients through email, virtual meetings, and project collaboration tools. • Establish and communicate realistic timelines for tasks and deliverables, setting clear expectations with clients and internal stakeholders. • Track and document project activities accurately, including time worked, status updates, and key milestones.