Role Description

The Senior Marketing and Communications Manager is responsible for overseeing the day-to-day operations of the Marketing Department and ensuring the effective execution of marketing initiatives across the organization. This role requires strong leadership, exceptional organizational skills, and the ability to manage multiple projects simultaneously. The Senior Manager will serve as a central point of coordination for marketing requests, event support, and brand-related activities. This position works closely with business units, senior leadership, and external partners to deliver high-quality marketing materials and experiences that support the company’s strategic goals.

Essential Responsibilities

• Marketing Operations & Workflow Management
  • Manage day-to-day Marketing operations to ensure smooth and efficient departmental workflow.
  • Oversee all incoming requests through the marketing mailbox, ensuring timely responses, proper routing, and clear communication.
  • Serve as the primary point of contact for miscellaneous marketing inquiries and ad hoc needs across the organization.
  • Manage the development, organization, and delivery of marketing materials for internal and external stakeholders.
• Branding, Signage & Creative Coordination
  • Manage all company signage needs.
  • Coordinate with designers and external vendors to ensure timely delivery of high-quality materials.
  • Maintain brand consistency across all marketing assets and communications.
• Webinars & Event Support
  • Manage all aspects of webinars, including securing hosts, gathering relevant content, coordinating logistics, tracking registrations, and overseeing post-event follow-up.
  • Provide support for conferences and events, including primary management of transportation and rooming logistics.
• Cross-Functional Collaboration
  • Work closely with business units, leadership, and external partners to support marketing initiatives and ensure alignment with organizational goals.
  • Collaborate with internal teams to gather information, clarify project requirements, and ensure timely execution of deliverables.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• 5–7 years of experience in marketing or communications, preferably in a corporate or professional services environment.
• Experience managing marketing operations, projects, or teams.
• Prior experience coordinating events, webinars, or large-scale marketing initiatives is preferred.

Requirements

• Strong project management and organizational skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with cross-functional teams and external partners.
• Strong attention to detail and commitment to delivering high-quality work.
• Proficiency in Microsoft Office; familiarity with project management or marketing workflow tools is a plus.
• Ability to problem-solve, anticipate needs, and manage deadlines in a fast-paced environment.

Equal Employment Opportunity

At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

To Executive Search Firms and Staffing Agencies

World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department.