• Collaborate with business stakeholders (Operations, HR, Payroll) to gather and translate WFM requirements into scalable Kronos configurations • Lead functional design, configuration, and testing of pay rules, accrual profiles, schedules, employment terms, etc. • Provide production support, troubleshoot system issues, and coordinate with vendors where necessary • Conduct system testing and UAT coordination, ensuring minimal disruption to business operations • Document functional requirements, test cases, and configuration change logs in line with governance protocols • Monitor Kronos system performance and recommend improvements to drive user experience and process efficiency.