Plume

Gender-affirming care, from your phone.

Email Lifecycle Manager – Temporary, with Potential Conversion to Long-Term Role

ManagerManagerFull TimeRemoteTeam 51-200Since 2020H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

58 days ago

Salary

$80K - $85K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Develop and execute Plume’s lifecycle marketing strategy through email campaigns. • Build and maintain automated journeys that nurture leads, onboard new members, and re-engage lapsed audiences. • Collaborate with team members and stakeholders to craft high-performing copy and visuals that align with Plume’s voice and values. • Use data and segmentation to deliver targeted messaging that improves conversion and drives membership growth. • Design and manage A/B tests to continually optimize engagement and performance. • Oversee campaign calendars to ensure timely execution and alignment with broader marketing initiatives. • Monitor campaign performance, analyze results, and provide data-driven insights and reports. • Maintain email deliverability and compliance best practices (CAN-SPAM, HIPAA, etc.). • Stay current with lifecycle and email marketing trends to keep Plume’s strategy fresh and competitive. • Manage our CRM platform and maintain good list hygiene. • Design emails that adhere to modern email marketing best practices (mobile-first, accessibility, etc.).

Job Requirements

  • A strong understanding and appreciation for the trans experience and a desire to increase access to gender-affirming care.
  • 5+ years of experience in lifecycle management, email marketing, and CRM management with a proven record of success.
  • 3+ years of experience developing and executing email marketing strategies.
  • Deep proficiency in modern ESPs, such as ActiveCampaign, HubSpot, Klaviyo, or similar tools, particularly with email automation and CRM management.
  • Experience with WYSIWYG (drag-and-drop) email design tools, such as BeeFree, Stripo, or similar tools.
  • Experience with analysing email marketing performance and making data-driven optimizations.
  • Ability to work collaboratively with cross-functional teams, including designers, marketers, and product teams.
  • Strong organizational skills and the ability to manage multiple projects with tight deadlines.

Benefits

  • Ground-Floor Equity (Series B)
  • Free Medical, Dental, and Vision on the first of the month after you start full-time work
  • Unlimited PTO
  • 11 paid holidays and company shut-down for a week in December
  • 401(k)
  • Free Plume and BetterHelp Subscriptions

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