Pigment. Business strategy in real time.
Head of Community and Customer Marketing
Location
United States
Posted
62 days ago
Salary
Not specified
Seniority
Lead
Job Description
Job Requirements
- 10+ years of experience in customer marketing, advocacy, or community building within enterprise B2B tech.
- A "0-to-1" Builder Mindset: Proven track record of building advocacy and community programs from the ground up, specifically in environments where customer engagement was initially difficult to capture.
- Exceptional Influence: Skilled at cross-functional alignment with the ability to influence and operationalise programs across Product, Sales, and Marketing leadership.
- Analytical Rigor: The ability to measure and communicate the direct ROI of community and advocacy efforts on brand awareness, pipeline, and retention.
- Storytelling Mastery: A strong POV on what makes stories resonate today and a passion for making complex technology narratives engaging and business-critical.
Benefits
- Competitive compensation package
- Stock options to ensure you have a stake in Pigment's growth
- We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies
- Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Paris, London and Toronto
- High-end equipment (based on stock/availability) to do your work in the best conditions.
Related Guides
Related Categories
Related Job Pages
More Community Manager Jobs
Community Engagement Specialist developing sales and marketing initiatives for health plan enrollment.
Director, Parent Community Implementation
The College BoardClearing a path for all students to own their future
Director managing the Parent Community Implementation at College Board
AVP leading marketing and community initiatives for higher education institutions.
Customer Advisor, Community
GainsightGainsight is a place where innovation is shaped through collaboration, curiosity, and a shared focus on solving real-world problems. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue to evolve with the needs of our customers. When people with diverse strengths, a strong sense of community, and true passion for our mission come together, they drive greater impact and create lasting value. What underpins it all is a culture that offers the stability, trust, and support that people need - not just to do the job, but to show up as themselves and feel connected to the work they do.
Customer Advisor, Community role focusing on optimizing community strategies for clients
