• Serve as the primary point of contact with state agencies (DMV/BMV/DPS) • Maintain professional communication and follow-ups with agency representatives • Coordinate submissions, documentation, and ongoing requests • Track application statuses across multiple states • Monitor deadlines and ensure timely submissions • Maintain internal reporting on progress and approvals • Manage data contracts and state agreements • Support negotiation processes and documentation reviews • Ensure contracts are properly archived and accessible • Handle state web portals and agency account access • Maintain credentials securely • Troubleshoot portal-related access or submission issues • Handle security documentation requests • Manage compliance-related documentation and reporting • Ensure adherence to state and internal data protection requirements • Coordinate audits and respond to compliance inquiries • Identify opportunities for process improvements and expansion • Support strategic growth initiatives within government partnerships • Maintain CRM and internal tracking systems • Prepare reports and updates for leadership • Assist in developing long-term institutional relationships