• Plans, designs/builds, tests, implements, and supports the needs of Epic software. • Analyzes and determines system requirements and specifications. • Performs and documents workflow analysis while evaluating user experience. • Supports and maintains environments or applications using domain knowledge. • Creates and maintains documentation and training materials regarding the implementation of applications. • Configures changes within the Epic environments to provide standardized, comprehensive workflows. • Corrects issues and conducts routine maintenance. • Provides guidance and support to end-users to enhance the use of Epic. • Contributes to and manages small to medium projects independently. • Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems.