Operations Manager
Location
United States + 259 moreAll locations: United States, Afghanistan, Åland Islands, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Plurinational State Of, Bosnia And Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (keeling) Islands, Colombia, Comoros, Congo, Congo, The Democratic Republic Of The, Cook Islands, Costa Rica, Côte D'ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-bissau, Guyana, Haiti, Heard Island And Mcdonald Islands, Holy See (vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Islamic Republic Of, Iraq, Ireland, Isle Of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Democratic People's Republic Of, Korea, Republic Of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, The Former Yugoslav Republic Of, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Federated States Of, Moldova, Republic Of, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territory, Occupied, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Réunion, Romania, Russian Federation, Rwanda, Saint Barthélemy, Saint Helena, Ascension And Tristan Da Cunha, Saint Kitts And Nevis, Saint Lucia, Saint Martin (french Part), Saint Pierre And Miquelon, Saint Vincent And The Grenadines, Samoa, San Marino, Sao Tome And Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia And The South Sandwich Islands, Spain, Sri Lanka, Sudan, Suriname, Svalbard And Jan Mayen, Swaziland, Sweden, Switzerland, Syrian Arab Republic, Taiwan, Province Of China, Tajikistan, Tanzania, United Republic Of, Thailand, Timor-leste, Togo, Tokelau, Tonga, Trinidad And Tobago, Tunisia, Turkey, Turkmenistan, Turks And Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Bolivarian Republic Of, Viet Nam, Virgin Islands, British, Virgin Islands, U.s., Wallis And Futuna, Western Sahara, Yemen, Zambia, Zimbabwe
Posted
14 hours ago
Salary
$2.5K - $3.5K / year
Seniority
Lead
Job Description
Role Description
We are looking for a highly detailed, execution-focused Operations Manager to join one of our clients, Guidepost Marketing. This is not a "sit back and delegate" role; we need a "system architect" who is impatient with inefficiency and thrives on mapping out delivery pipelines. You will report directly to the Founder/CEO (Kyle) and support our Ads, Automations, and Dev teams to ensure our clients receive world-class results on time, every time.
Your primary goal in the first 6 months is to own ClickUp as the "source of truth." You will map our service delivery pipelines, build out the documentation (SOPs) that currently lives in our heads, and lead the team to hit deadlines with surgical precision.
Responsibilities
- Project & Delivery Oversight: Using ClickUp to ensure all client deliverables are completed efficiently and on schedule.
- Process Mapping: Designing and optimizing service delivery pipelines and internal workflows.
- Documentation: Creating the company playbook—building and documenting SOPs for client acquisition, ad launches, and internal operations.
- Team Leadership: Managing task flows for the Ads and Dev teams, ensuring they have what they need to execute, and ensuring client deliveries are met on time.
- Reporting: Providing organizational health reports and performance updates to the CEO.
- Communication: Managing occasional client emails and internal updates (you are the bridge, but you won't be stuck in meetings all day).
- System Design: Identifying opportunities for automation and better workflow integration between our marketing and fulfillment arms.
Qualifications
- 5+ years of experience in Operations or Project Management, preferably within a Marketing Agency or fast-paced digital environment.
- ClickUp Mastery: You should be able to build complex workflows, dashboards, and dependencies in ClickUp in your sleep.
- We are looking for a "high-drive" personality who is detail-oriented, a bit impatient with delays, and obsessed with "getting it done."
- Marketing Fluency: You don't need to run ads yourself, but you must "speak the language" of digital marketing and customer acquisition.
- System Architect Skills: Experience with Zapier and HubSpot is highly desirable to keep our tech stack talking.
- Bias for Action: You are a "hands-on" planner who builds the plane while helping us fly it.
- Independence: A high level of autonomy and the ability to prioritize a complex task list without hand-holding.
Requirements
- Compensation: USD2,500 - USD3,500
- 100% Remote: Work from anywhere.
- Generous Time Off: 9 National Holidays per year + unlimited PTO
- Growth Path: Clear trajectory
Logistics
- Type: Full-Time (40 hrs/week).
- Mandatory Hours: Overlap with the EST time zone as much as possible
- Setup: You will need a quiet workspace, fast internet, a webcam, and a microphone for video calls.
Job Requirements
- 5+ years of experience in Operations or Project Management, preferably within a Marketing Agency or fast-paced digital environment.
- ClickUp Mastery: You should be able to build complex workflows, dashboards, and dependencies in ClickUp in your sleep.
- We are looking for a "high-drive" personality who is detail-oriented, a bit impatient with delays, and obsessed with "getting it done."
- Marketing Fluency: You don't need to run ads yourself, but you must "speak the language" of digital marketing and customer acquisition.
- System Architect Skills: Experience with Zapier and HubSpot is highly desirable to keep our tech stack talking.
- Bias for Action: You are a "hands-on" planner who builds the plane while helping us fly it.
- Independence: A high level of autonomy and the ability to prioritize a complex task list without hand-holding.
- Compensation: USD2,500 - USD3,500
- 100% Remote: Work from anywhere.
- Generous Time Off: 9 National Holidays per year + unlimited PTO
- Growth Path: Clear trajectory
- Logistics
- Type: Full-Time (40 hrs/week).
- Mandatory Hours: Overlap with the EST time zone as much as possible
- Setup: You will need a quiet workspace, fast internet, a webcam, and a microphone for video calls.
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