Enara Health logo
Enara Health

Obesity Care Anywhere

Billing and Collections Specialist

CollectionsCollectionsOtherRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

California

Posted

3 days ago

Salary

$19 - $21 / hour

Seniority

Senior

High SchoolEnglish

Job Description

• Manage billing within the practice management system, focusing on working draft invoices and resolving rejections. • Perform final reviews for duplicate claims and manage the accurate export of billing data. • Handle Remote Patient Monitoring (RPM) submissions to ensure timely reimbursement. • Review billing data for completeness and accuracy and ensure all provider notes are signed. • Call insurance companies to verify eligibility and benefits for new leads, utilizing portals such as OneSource and Availity. • Activate new accounts in the patient account management system for membership switches. • Review and collect patient balances in the practice management system. • Identify cases requiring authorization, compile medical records, and submit requests via portal or fax. • Process payments and refunds and inform patients of overdue balances. • Focus on account escalations, working large balances, and clearing payer blockers to ensure consistent cash flow. • Review and complete auto-posted payments in the practice management system, ensuring SFTP remit files and EOBs are properly reconciled daily.

Job Requirements

  • High school diploma or GED required; Associate or Bachelor’s degree in Healthcare Administration, Finance, or a related field preferred.
  • Proven experience in Revenue Cycle Management (RCM), patient collections, or medical billing/coding, preferably supporting a specialized healthcare program.
  • Skilled in using an Electronic Medical Record (EMR), practice management system, payer portals, and a comprehensive understanding of insurance verification and eligibility.
  • Strong ability to perform root-cause analysis on denials and resolve complex billing discrepancies.
  • Excellent professional communication skills for frequent interaction with insurance companies, patients, and internal provider teams.
  • High level of professionalism, patience, and empathy when working with patients on sensitive financial issues.
  • Ability to support occasional weekend coding tasks or approved overtime to meet critical submission deadlines.

Benefits

  • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.
  • These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
  • If you would like more information about how your data is processed, please contact us.

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