Experior Financial Group

Building financial foundations for families to empower them today and leave a legacy for tomorrow.

Bilingual Broker Support Administrator – English, Spanish

AdministrationAdministrationOther Remote SeniorTeam 51-200Since 2014Company Site LinkedIn

Location

United States

Posted

3 days ago

Salary

$56.2K / year

Seniority

Senior

High SchoolEnglishSpanish

Job Description

• Deliver exceptional customer support to agents, associations, and insurance carriers. • Foster and sustain positive, professional relationships with agents, associations, and insurance providers. • Respond to phone and email inquiries promptly and professionally. • Undertake additional responsibilities related to the Broker Support role as assigned by your immediate manager. • Propose enhancements for processes and technology to improve efficiency. • Maintain and update the department’s process manual.

Job Requirements

Previous experience in office administration is required.
Professional proficiency in Spanish and English is required.
Capable of managing tight deadlines and multiple priorities effectively.
Effective problem-solving and investigative skills.
Reliable, trustworthy, proactive, with a keen sense of ownership and initiative.
Exceptional verbal and written communication skills.
Strong attention to detail and accuracy.
Excellent time management and organizational abilities.
Approachable and professional in delivering suboptimal information via in-person, phone, and email interactions.
Strong computer skills with a capacity to learn new systems.
Ability to handle stressful situations with a positive, proactive attitude.
Must reside and be authorized to work in the USA.