DOOR

Latch is now DOOR.

Director of Product

Product ManagerProduct ManagerFull TimeRemoteTeam 201-500Since 2014Company SiteLinkedIn

Location

Colorado

Posted

60 days ago

Salary

$180K - $220K / year

Bachelor Degree8 yrs expEnglish

Job Description

• Build the "Voice of Customer" Engine: Implement rigorous continuous discovery loops (customer interviews, advisory boards, user testing). • Establish Data-Driven Rigor: Partner with Engineering to define the missing instrumentation and choose the right analytics stack. • Define the End-to-End Lifecycle: Create a clear path from raw ideation to post-launch measurement. • Own the Whole Product Experience: Lead a unified team of Product Managers and Product Designers. • Architect the Roadmap Process: Work directly with the Head of Product to translate company vision into a coherent 12-month strategy. • Mentor & Elevate the Team: Mentor PMs on the craft of Product Management. • Direct Product Operations: Lead a dedicated Product Operations Manager for launch logistics and program coordination.

Job Requirements

  • 8+ years of Product Management experience, with significant time spent in B2B or Enterprise SaaS.
  • 3+ years of People Leadership: Experience hiring, coaching, and elevating Product Managers.
  • Experience leading or partnering closely with Product Design is highly preferred.
  • Data Fluency: Demonstrated ability to define success metrics and partner with engineering to implement product analytics stacks (e.g., Amplitude, FullStory, Pendo).
  • Proven Builder Experience: You can point to a specific system (Voice of Customer program, Planning Process, Discovery Loop) that you designed and implemented at a previous company.
  • Discovery Mastery: deeply experienced in conducting customer interviews and translating raw feedback into strategic insights.

Benefits

  • employer-sponsored health, dental, vision and life options
  • generous PTO
  • company-supported parental leave for both primary and non-primary caregivers
  • flexible time off policy
  • flexible work schedules
  • medical, dental, and vision plans with multiple coverage tiers
  • healthcare and flexible spending accounts (FSAs)
  • employer-paid basic life and accidental death & dismemberment (AD&D) insurance
  • short-term and long-term disability coverage
  • 401(k) Retirement Plan through Vanguard with flexible contribution options
  • full setup of hardware from our home line of products as well as FREE monitoring

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