Role Description

The Project Employee for the Homeless Management Information System team will lead a series of critical, non-recurring initiatives to improve system functionality, ensure compliance, and enhance the user experience. As the Information Technology Analyst II, you will:

• Implement a robust management system that reduces downtime and improves reliability.
• Deploy a user-friendly interface that enhances usability and minimizes data-entry errors.
• Standardize data-intake workflows to ensure full compliance with all regulatory requirements.

This is a twelve (12) month position.

Key performance measures will be rated on:

• Success indicators
• Installation of change management system
• New user interface
• Standardization of data intake workflows
• Compliance audits demonstrating adherence to data standards
• Successful training of HMIS users on new systems and workflows
• Other duties as assigned

Qualifications

• Knowledge of computer languages and their applications.
• Understanding of computer network, desktop, and mainframe operating systems.
• Ability to analyze and interpret complex technical information.
• Knowledge of principles and methods for monitoring and managing information systems.

Requirements

• Uses computer systems or applications to access, create, edit, print, send, retrieve, or manipulate data.
• Coordinates with vendor technical staff to implement system upgrades and enhancements.
• Provides technical advice or assistance to others.
• Produces technical documentation for users of various skill levels.
• Analyzes, develops, tests, customizes, implements, and maintains business applications.
• Consults with customers to refine functional requirements.
• Installs, configures, troubleshoots, and maintains department- and enterprise-level systems.

Benefits

• Opportunity to work on critical initiatives that improve system functionality.
• Engagement in a project that directly advances community well-being.

Company Description

The City of Spokane is responsible for ensuring accurate, timely, and compliant data collection and reporting. By enhancing system functionality and compliance, this work directly advances the City’s mission to promote community well-being, reduce homelessness, and ensure accountability in the use of public resources.