• Be the expert on the users within your allocated area of coverage: know how they use the GitLab, their pain points, their workflows, etc. • Collaborate with GitLab designers, product managers and engineers on a wide array of research projects. • Conduct all stages of UX research: identifying, planning, driving, conducting, analyzing, and reporting out insights. • Use a wide variety of qualitative and quantitative research methods to apply to research questions. • Communicate out statuses and updates of project work to stakeholders. • Advocate for and socialize actionable insights independently and in a clear and compelling way to increase empathy. • Produce research insights that result in impact. • Participate in some of the research fielded by Senior and/or Staff Researchers to gain knowledge and exposure to more complex research projects. • Actively contribute to the UX Research team culture by iterating on existing processes and documentation and contributing to peer reviews.