Role Description

As a Senior Project Manager, you will be intensely involved in business process consulting; you will define the problem, propose and create the solution. You will also play an important role in the development, configuration and deployment of the overall solution. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 11 years of experience with Information technology.
• This position may require travel to Project / client locations.
• This role may involve elevated access to Impact Level 4 (IL4) data and/or security requirements for handling controlled unclassified information (CUI) and sensitive data as defined by US Department of Defense (DoD). Hence the eligible candidates must be US citizens or Permanent Residents only.

Requirements

• Take end-to-end bottom line responsibility for development and production support projects in Retail insurance business for a major insurance carrier using a Global delivery model.
• Manage project risks; ensure successful delivery and implementation; take complete ownership of people and their performance management.
• Take ownership for billing and allocation, project updates in our budgeting system and providing revenue best estimates (BE) to management and running the project at CMMI level 5 quality standards.
• Proposals/Change Requests: Creating and getting internal/client approvals for SOWs (statements of work) or Change requests within established SLAs.
• Project Scoping: Own the change management to scope.
• Service Level Agreements (SLAs) – Ensure that the contractual production support SLAs agreed with the client are met.
• Estimation: Lead and review the estimation activities considering organizational/unit Quality & Productivity goals.
• Resource Planning: Arrange plan.
• Scheduling: Prepare a detailed project schedule, baseline, manage changes.
• Risk Planning/Mitigation: Create a risk management plan identifying risks and execute mitigation steps.
• Project Tracking, Control & Report: Assign work, track project scope or ticket backlog reduction. Review and control all the project phases to ensure on time and within budget delivery.
• Run weekly and bi-weekly status and governance meetings with clients on production support and staff augmentation development status.
• Monthly contractual obligations tracker updates and meeting with client.
• Providing status updates in quarterly steering committee meetings.
• People Management: Plan for and guide the senior members in the team to train/mentor the junior members in the team to ensure competency development and growth without impacting project schedule and budget.
• Implement performance management as per organizational guidelines. Manage a team size of 30 full time employees with 12 among them being direct reports.
• Financials: Ensure timely and accurate billing, accurate project budgeting updates and providing revenue best estimates (BE) to management.
• Azure Migration Strategy and Pi/PO to BTP Migration.

Benefits

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off