Established in 2011, we are a family-owned business services vendor for various companies that need assistance with their operations and sales teams. We care deeply for our employees and treat them like family We value high-performing employees and offer incentives and bonuses for great work We provide ongoing paid training and a positive work culture How to Apply You're only one short initial application away from taking your first steps toward this rewarding entry-level position. Apply to be our remote Billing and Collections Representative and become a vital part of our financial matters!
Customer Service Representative
Location
United States
Posted
3 days ago
Salary
Not specified
Seniority
Mid Level
No structured requirement data.
Job Description
ABOUT YESSIO
With offices in Sandy UT, you have the ability to be remote! We can hire remotely throughout the state of Utah, including Price, Logan, Cedar City, St. George, Provo, and Salt Lake City. Yessio, LLC is a family owned business established in 2011. Our clients rely on us to provide excellent service. Yessio is a leading provider of customer sales and professional services. We are committed to bring operational and service excellence to every contact with our customers.
Position Overview
This position handles the customer service inquiries and verifying of account information via telephone or email correspondence. Increasing and maintaining high customer satisfaction key in this role. You will also be verifying bank account and employment information so accuracy and attention to detail are attributes we are looking for.
At Yessio you'll experience:
- Paid training
- Personal recognition for a job well done
- Performance based incentives
- Monthly bonuses
- Family owned business that treats employees like family
- Company barbeques
- Monthly team motivation contests
- Spacious work area and desks
- Weekly coaching sessions
- Employee referral bonus program
- A stable employer
- Office located across from 7800 S. Trax station
- Medical insurance
- Dental plans
- Company paid holidays
- Paid time off (PTO) which is earned starting on your 1st day
Job Responsibilities
- Perform inbound and outbound calls
- Educate and build rapport with customers
- Consult with customers to answer customer inquiries
- Help setup customer accounts and verify banking and employment information
- Process customer payments
- Excellent service while achieving quality results
Required Knowledge, Skills and/or Abilities
- High School Diploma or GED
- Fluent in English
- Good communication skills
- Cheerful attitude
- Ability to learn new skills
- Generally computer savvy
- Self-motivated to improve skills and add value
- Good attendance and punctuality
- Basic mathematical skills
Schedule and Hours
- Flexible work schedules.
- Call Center Hours: Monday Friday from 7:00 am 6:00 pm and rotating every other Saturday 8:00 am 2:00 pm.
- Hiring full-time and part-time positions
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