• Use product telemetry, analytics, and customer feedback to define priorities and validate roadmap decisions. • Partner with Product and Engineering leads to ensure each initiative is justified by measurable data such as usage trends, customer outcomes, or revenue impact. • Translate product strategy into clear technical milestones and delivery plans. • Track engineering progress using Agile tools (e.g., Jira, Confluence) and maintain visibility into scope, risks, and timelines. • Define and monitor KPIs (velocity, on-time delivery, quality metrics) to ensure engineering work aligns with company objectives. • Act as the bridge between Customer, Product, Engineering, Sales, and Support to maintain shared understanding of priorities and timing. • Lead communication and status reporting for internal stakeholders and executives, using data-driven updates that highlight customer and business outcomes. • Identify bottlenecks across the delivery process and drive continuous improvement using retrospectives and metrics. • Implement scalable frameworks for estimation, risk management, and dependency tracking across multiple teams. • Leverage win–loss insights, support feedback, and field data to ensure features directly improve customer experience and market competitiveness. • Partner with Customer Success to quantify adoption, retention, and satisfaction improvements tied to product releases. • Coordinate with engineering management to ensure optimal team capacity and prioritization. • Balance short-term delivery pressure with long-term product scalability and technical excellence.