• Drive enterprise-wide technical decisions and deliver organizational transformation through AI-empowerment. • Mentor and develop talent for a team of senior engineers, providing technical leadership. • Design and build AI-enhanced capabilities for platform engineering workflows including intelligent monitoring, automated incident response, and predictive capacity planning. • Establish architecture patterns and best practices for integrating AI into platform services, ensuring solutions are maintainable, observable, and fault-tolerant. • Ship AI solutions that measurably improve operational metrics including MTTR reduction, toil automation, incident prevention, and engineering productivity improvement. • Own end-to-end delivery from problem identification through production deployment, training, and knowledge-transfer. • Work in tandem with our product teams and leaders to identify and implement optimal AI solutions throughout our Platform Engineering and Technical Services groups within the company. • Partner with platform engineering, SRE, and IT teams to identify opportunities where AI can transform their operational capabilities and deliver hands-on implementation improvements. • Design and lead the development of high-quality, secure, and observable solutions. • Create frameworks, libraries, and patterns that accelerate AI adoption across the organization and enable teams to extend solutions independently. • Manage the team in achieving ambitious goals, providing regular feedback, and driving continuous improvement. • Participate in all aspects of our software development lifecycle for AI solutions, including planning, defining requirements, developing, and testing those solutions with the team.