• Develop and/or audit and update all interactive learning modules into SCORM-compliant courses within the LMS, and maintain accurate on-going content management thereafter • Own assigned learning assets through their lifecycle, including build, publishing, versioning, updates, and retirement • Establish and maintain a structured learning content repository within the Knowledge Base • Develop and update learning modules for new hire onboarding, product updates, and workflow changes • Integrate into Operations and Product teams, staying up to date with workflow and/or product changes and ensuring training is reflective • Collaborate with subject matter experts to validate content accuracy and readiness • Apply learning content standards, templates, and versioning practices consistently • Identify content gaps or inconsistencies and propose practical updates or improvements • Communicate clearly with stakeholders and adapt messaging based on audience and context • Support or co-facilitate training sessions to frontline teams (LCMs, RNs, BH, NPs, etc.) with opportunity to grow facilitation skills over time