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Nightingale Education Group

Supporting group for Nightingale College, Nightingale Innovations, and Nightingale Solutions.

Senior Compliance Specialist, Credential Support

Location

United States

Posted

1 day ago

Salary

$31 - $33 / hour

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

• Acts as the team lead for New Learner Compliancy Specialists I–III, providing mentorship and guidance. • Maintains direct responsibility for a cohort of learners, completing compliance tasks alongside team members. • Manages mass communications to the learner population in collaboration with the leadership team across Academic Operations. • Assists collaborators with overflow during peak periods or absences to ensure timely completion of credentialing tasks. • Escalates and resolves complex compliance issues in coordination with internal teams and third-party vendors. • Monitors and ensures accurate documentation in credentialing systems for assigned learners. • Participates in team meetings, training sessions, and continuous improvement initiatives. • Serves as a subject matter expert for credentialing processes, policies, and system navigation.

Job Requirements

  • Bachelor’s degree from an accredited institution preferred.
  • Minimum of three years’ experience in credentialing or related compliance roles.
  • Demonstrated leadership and mentorship capabilities within a team environment.
  • Strong written and verbal communication skills across multiple mediums (phone, email, text, conference calls).
  • Ability to manage escalations and provide solutions efficiently.
  • Proficiency in Microsoft Office and credentialing systems.

Benefits

  • New Collaborator Orientation (NCO) travel, lodging, and other accommodations covered
  • Commitment to diversity and inclusion

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