Manager, Legal Operations
Location
New York
Posted
51 days ago
Salary
$135K - $155K / year
5 yrs expEnglish
Job Description
• Lead, streamline, and maintain end-to-end vendor procurement workflows, from intake to review to onboarding
• Manage vendor risk assessments and coordinate approvals across Legal, Finance, and Engineering
• Use Salesforce/Ironclad to manage request routing, deal workflows, and relevant data inputs
• Partner with Sales to support contracts, redlines, and customer-facing operational needs
• Administer and optimize Ironclad, including templates, workflows, integrations, and reporting
• Maintain contract lifecycle visibility and help teams track renewals, obligations, and milestones
• Support the development of scalable legal processes, playbooks, templates, and cross-team tooling
• Improve operational efficiency within Legal by building systems for intake, tracking, and reporting
• Manage evidence collection and continuous controls monitoring using Vanta (or related tool)
• Coordinate internal and external SOC audits, ensuring teams are prepared and documentation is complete
• Respond to customer diligence questionnaires and security assessments using standardized materials
• Work with Engineering and Product teams on data governance, privacy practices, and risk mitigation
Job Requirements
- 5-10+ years of experience in legal operations, senior paralegal work, compliance operations, or a related field
- Hands-on experience with tools such as Salesforce, Ironclad, and Vanta
- Experience managing procurement workflows, vendor reviews, or contract lifecycle processes
- Strong understanding of SOC 2 or similar compliance frameworks
- Excellent organizational, communication, and project management skills
- A builder mindset: comfortable creating structure from ambiguity and improving processes over time
- Ability to create clear, scalable documentation, including playbooks and internal training
Benefits
- Medical & Dental Coverage at 70%
- Equity in ShopMy
- Flexible PTO
- 14 weeks of parental leave
- Reimbursements up to $200/month to spend on teammate outings
- 401k program (3% automated contribution from ShopMy!)
- Wellhub Membership
- Company retreats
- Opportunity to monetize your influence- all employees build out a ShopMy page!
- Birthday PTO