• Ensure product excellence by developing and executing comprehensive test plans that validate functionality, performance, and user expectations. • Drive quality at every stage of the Agile development cycle by participating in sprint planning, analyzing user stories, and defining testable acceptance criteria. • Develop and maintain automated tests that enhance efficiency, increase test coverage, and reduce reliance on manual testing. • Conduct exploratory and manual testing to uncover bugs, usability issues, and edge-case failures that automated tests may miss. • Identify and test functional edge cases that challenge system boundaries and expose potential vulnerabilities. • Support cross-functional delivery by working closely with offshore QA teams to ensure timely and high-quality test execution. • Validate data integrity by writing and executing SQL queries and database-level tests. • Test across platforms and services, including APIs, encryption and file management systems, queue services, and databases, ensuring reliability and secure data handling. • Lead automation initiatives by identifying opportunities for automation and implementing strategies that reduce manual effort and accelerate delivery. • Champion a customer-first mindset by maintaining a strong focus on user experience, performance, and system security in all QA activities.