• Serve as the primary point of contact for clients, facilitating clear and consistent communication between the client and the agency • Establish strong working relationships with clients, ensuring their needs and expectations are understood and met • Foster effective collaboration between the internal digital marketing and sales teams to address client inquiries, develop solutions, and deliver optimal marketing strategies • Regularly analyze and review client performance data using tools like Google Analytics to track and assess key metrics • Prepare and present monthly analytics reports that provide actionable insights to clients, helping them understand their campaign results and areas for improvement • Collaborate with both the marketing and sales teams to identify opportunities for improving client performance • Provide data-driven marketing recommendations and propose tailored solutions based on client goals • Advise clients on the best marketing products and strategies to meet their business objectives, ensuring the right tools and approaches are utilized for their success • Build and maintain long-term client relationships to ensure satisfaction and account retention • Proactively engage with clients to anticipate their needs and prevent potential issues