• Design, architect, and deliver Kubernetes-based, highly available on-premise deployments, including control plane services, telemetry pipelines, appliance-style distributions, and fully air-gapped environments. • Own the architecture and evolution of the on-prem operational management console and supporting tools, with a strong focus on reliability, usability, and lifecycle management. • Architect multi-stage CI/CD pipelines using GitHub Actions and supporting DevOps tooling to produce repeatable, secure, and auditable on-prem releases. • Help write and maintain high-quality code for internal tooling, automation, management APIs, and extensibility mechanisms. • Define and enforce software versioning, upgrade paths, and structured release processes suitable for enterprise and regulated environments. • Produce and maintain clear, opinionated documentation and deployment standards that enable customers to self-manage confidently. • Partner directly with Customer Success and, when needed, customers to diagnose and resolve complex deployment, upgrade, and operational issues. • Coordinate with Product Management and peer engineering teams to align release timelines, manage cross-team dependencies, and reduce integration risk. • Build internal tooling and APIs that enable upstream teams to validate compatibility and integration before changes land in on-prem releases. • Develop secure internal systems for Customer Success to manage licensing, credentials, and artifact distribution across customer environments.