This role is responsible for supporting creator relationships by conceptualizing, planning, and executing thoughtful gifting experiences for milestones and hardships, while also owning the end-to-end execution of creator merchandise initiatives like drops and campaigns. The coordinator will manage budgets, inventory, and vendor relationships for all gifting and merchandise to drive engagement and strengthen community loyalty.

This role involves engaging with members as a local advocate and resource to support the management of their health care needs through non-clinical paraprofessional duties in the field. Responsibilities include empowering members to navigate benefits, assisting with accessing social services, and conducting outreach to locate disconnected members.

The Care Coordinator assesses and evaluates members’ needs to maintain optimal wellness by guiding them toward appropriate resources and facilitating interactions with necessary care providers. Key duties involve visiting members in various settings, identifying and resolving care barriers, planning interventions, and continuously monitoring the case management plan against personal goals.

The Manager leads efforts to create welcoming and engaging experiences across Chapters, focusing on cultivating clear pathways for volunteering, recruiting, and recognizing volunteers. This role involves serving as both a strategic partner and on-the-ground operator, regularly engaging with Chapters through various events and meetings to ensure support and alignment with the mission.