• Develop project charter, stakeholder communication plan, and oversee vendor deliverables. • Track milestones for onboarding multiple organizations, departments and users into the platform. • Lead the implementation and integration of Cloud Fax and Secure Document Exchange Solutions, ensuring a smooth handover to support and NPS score >/= 84. • Assist Solutions Architects and associated clients to understand and document workflows and process mapping prior to engagement kickoff. • Implement and support integrations using interface engines (e.g., Mirth Connect, Rhapsody, Cloverleaf, Ensemble), including message transformation, routing, and error handling. • Design, configure, and maintain interfaces using HL7 v2.x, HL7 v3, CDA, and FHIR (RESTful APIs) between EHRs, external systems (healthcare providers, billing, HIEs, etc.) and Concord. • Map and transform healthcare data between HL7, FHIR, JSON, XML, and flat file formats. • Deploy, configure, and maintain secure APIs for healthcare data exchange, including authentication, authorization, and encryption best practices. • Collaborate with stakeholders to gather requirements, define interface specifications, and build test plans. • Ensure all integrations comply with HIPAA, HITRUST, and other regulatory and security standards. • Implement authentication and authorization protocols (OAuth2, OpenID Connect, JWT) for FHIR-based integrations and secure APIs. • Monitor, troubleshoot, and resolve interface and integration issues. • Maintain comprehensive documentation for interface workflows, message structures, API specifications, and integration configurations. • Stay current with evolving interoperability standards (e.g., FHIR R4/R5, SMART on FHIR, HL7 accelerators). • Manage integration and Cloud Fax/Secure Document Exchange implementation projects, including planning, scheduling, resource allocation, risk management, and stakeholder communication. • Create and deliver Statements of Work (SOW) for integration and implementation projects, ensuring alignment with client requirements and organizational standards. • Apply project management best practices to ensure successful project delivery, using tools such as Salesforce, Cloud Coach, and Microsoft Office.