The Data Virtualization Platform
Technical Account Manager
Location
Massachusetts
Posted
62 days ago
Salary
Not specified
Job Description
Job Requirements
- 5–7 years of experience as a Technical Account Manager, Solution Architect, Sales Engineer, or in enterprise technical support or related roles.
- Strong understanding of cloud infrastructure (Azure, GCP, AWS) and enterprise workloads (e.g., Oracle, SQL Server).
- Excellent communication and presentation skills with both technical and business audiences.
- Proven ability to manage complex technical projects and collaborate across functions.
- Highly organized, self-directed, and excited to shape how Silk supports its strategic accounts.
- Nice to have: Experience with Customer Success platforms (e.g., Gainsight, Totango, Planhat) is a plus.
- Nice to have: Experience with automations or workflow optimization is a plus.
Benefits
- Silk recognizes that talent and potential come in all forms and that years of experience does not guarantee on-the-job success or leadership potential.
- Our hiring process involves recognizing a person’s achievements, skills & knowledge, and passion; not just check-marks next to a job description.
- Silk does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
- We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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