ECMC (Educational Credit Management Corporation) Group is a nonprofit education management organization operating through a family of companies with the ultimat
Client Services Analyst
Location
Texas
Posted
5 days ago
Salary
$28 - $32 / hour
Seniority
Senior
Job Description
Job Requirements
- High school diploma or GED
- 4+ years of project coordination, B2B relationship management or related experience
- Advanced MS Office and Adobe skills
- Extreme attention to detail
- Demonstrated ability to work independently and in virtual team environments
- Strong commitment to a growth mindset to drive career development
- Bachelor’s degree in related field or comparable work experience (preferred)
- Prior experience in Financial Aid or other higher education environments (preferred)
- Prior business-to-business service experience (preferred)
- Prior experience describing system functionality, enhancements, or bugs (preferred)
- Demonstrated ability to prepare and present complex ideas (preferred)
- Prior experience developing innovative business solutions (preferred)
- Fluent in Spanish (preferred)
Benefits
- Medical, dental, and vision insurance plan options, with a generous employer subsidy.
- Company paid life & disability insurance, pre-tax flexible spending accounts and robust wellness programs.
- Generous 401(k) plan with a company match up to 6% and additional discretionary contribution potential.
- Holiday time off, paid time off accrual starting at 20 days/year and commuter subsidy.
- Tuition reimbursement up to $10,500/year for approved programs and student loan payment reimbursement up to $4,800/year.
- Up to $5,250 of qualifying education benefits can be reimbursed pre-tax.
Related Guides
Related Categories
Related Job Pages
More Client Services Representative Jobs
The role involves connecting with clients to understand their needs, organizing schedules and important details, and providing professional communication throughout their experience. Responsibilities also include managing logistics and updates to ensure a seamless and positive client experience from start to finish.
As a Remote Account Representative, you’ll connect virtually with individuals and families who have requested information about supplemental benefit programs. Your role is to reach out, schedule virtual consultations, and guide clients through their coverage options in a profes...
Director of Client Services ensuring client retention and satisfaction in Risk & Claims administration
Client Services Director overseeing account management strategies and customer satisfaction


