• Own the platform services roadmap, prioritizing investments that maximize leverage across all product lines and accelerate feature delivery organization-wide • Define platform capabilities including APIs, integration frameworks, authentication/authorization, data services, AI infrastructure, and shared UI components • Partner with product managers across all Ncontracts products to understand their needs and translate them into reusable platform capabilities • Write comprehensive technical specifications, API designs, and platform documentation that give Engineering clear direction • Drive platform architecture decisions in collaboration with Engineering leadership, balancing scalability, performance, security, and developer experience • Define platform adoption metrics and success criteria; track usage by internal teams and measure impact on development velocity • Lead customer discovery with enterprise clients to understand integration requirements, API needs, and platform expectations • Conduct competitive analysis of platform capabilities across GRC and enterprise SaaS vendors • Champion platform-first thinking across the organization, building awareness of platform capabilities and driving adoption • Collaborate with Engineering leadership on technical strategy, architecture decisions, and infrastructure investments • Build relationships with technology partners and ISVs to define integration requirements and opportunities