• Collaborate closely with DataRobot customers and bring your expertise in data science and the DataRobot platform to help our customers achieve their organization’s objectives with AI. • Foster an environment of autonomy where everyone is encouraged to identify and prioritize customer problems and opportunities. • Lead data science implementation and help develop a Joint Success Plan (JSP). • Support customers with problem framing, data prep, scripting, model building, model deployment, model management, and output consumption. • Represent the DataRobot product to various personas across the customer organizations spanning from data scientists to C-level executives. • Influence our customers through thought leadership by using value-based messaging to translate complex technical terms into business outcomes. • Act as a trusted advisor on AI across the customer lifecycle. • Act internally as the voice of the customer to the Product and Engineering, informing the direction of future product feature development. • Present at conferences and/or help create other marketing content.