• Elicit, analyze, validate, and document business and functional requirements for DoD software development projects and programs. • Translate stakeholder needs into clear requirements artifacts (e.g., business requirements, functional requirements, user needs, acceptance criteria) suitable for technical implementation. • Produce professional process documentation, including training and instructional content, guidelines, workflow maps, process flows, and procedural documentation. • Support DoD software development program activities by coordinating requirements, documentation, and process alignment across cross-functional teams. • Develop and maintain processes, tools, templates, and standardized documentation to improve consistency and delivery quality. • Define, develop, and maintain program/project metrics and reporting methods to measure performance, outcomes, and process effectiveness. • Lead and/or support Six Sigma improvement initiatives using the DMAIC cycle (Define, Measure, Analyze, Improve, Control). • Document current-state and future-state processes, identify gaps, and recommend actionable improvements aligned to mission and program objectives. • Utilize ServiceNow to support workflow tracking, requirements/task documentation, and status reporting as required. • Facilitate working sessions with stakeholders to clarify requirements, resolve conflicts, and ensure shared understanding of scope and priorities. • Ensure documentation is accurate, version-controlled, and aligned with program standards and stakeholder expectations. • Support change management by updating process artifacts and training materials as requirements and processes evolve.