• Lead high-value analytics initiatives by identifying opportunities to improve business outcomes and aligning cross-functional teams on shared goals. • Standardize reporting across internal and external facing tools, pushing for a single source of truth and system of record for client data. • Prioritize and advocate for analytics work that moves the needle for customers and aligns with strategic company objectives. • Communicate clearly and regularly with stakeholders to ensure alignment and transparency in analyst-driven work. • Cultivate a culture of innovation, curiosity, and initiative within the analytics team. • Mentor and support the career growth of your direct reports through regular feedback and coaching. • Assess team performance with structured, twice-a-year progress reviews. • Identify skills gaps or resourcing needs and escalate proactively. • Champion analytics best practices and provide thought leadership across the organization. • Establish rigorous testing, validation, and data quality processes; ensure consistency across data in internal and external reporting. • Oversee the development of metrics, dashboards, reports, and visualizations that drive customer impact. • Iterate and embrace continuous improvement in analytics methodologies. • Define and maintain data governance policies to ensure compliance and data integrity.